How do Commercial Real Estate Brokers Get Paid: A Comprehensive Breakdown

Wondering if you should work with a commercial broker to find your next property? Buyers who are on the hunt for commercial properties may consider avoiding working with a broker out of concern for the cost. However, unlike in many industries, working with a commercial real estate agent doesn’t necessarily mean that you’ll have to pay that agent – at least not directly. In most cases, working with a commercial real estate agent doesn’t take anything out of your pocket, but it does give you professional insight on the available properties, a better understanding of the sale or lease agreement, and the benefit of having an expert negotiator on your team. 

So how do commercial real estate brokers get paid? Let’s find out in this blog post! 

Understanding Commission Rates: The Core of Brokerage Income

Commercial real estate brokers get paid a commission on the deals they close. These commissions are paid for by the landlord or seller, which means that no money comes out of your pocket.  

The commission fee is built into the deal, and the full amount will get paid to all brokers involved. This may include the listing agent, listing broker, buyer’s agent, and buyer’s broker. Every one of these parties involved in the same will get a share of the commission.

That means if you do not have someone representing you, the full commission amount (100%) will go to the broker who is representing the landlord or seller.

Many people mistakenly think that if they don’t have a broker, they’ll get a better deal. The truth is that you’ll most likely pay the same amount either way – whether you have your own broker or not.

Regardless of your choice, the commission percentage for the sale is set beforehand. The entire commission amount will be paid, but if you don’t have a broker as a buyer, it will just go to the landlord or seller’s broker. Because of this, it’s definitely in your best interest to have your own representation.

Who Pays the Broker?

Businessperson Hands Giving Cheque To Other Person

Commercial brokers are usually paid by the property owner or the landlord. This includes both the listing broker and the buyer’s broker – if both are involved in the sale of the property.

Remember that you – as the buyer – are the one who is providing the funds that the owner or landlord is receiving. So in a way, you are paying the real estate commission for all parties involved!

But, since you’re going to be paying for the sale or rental either way, you might as well have a buyer’s agent involved who can help you find the best property for you and negotiate the best deal once you do find that perfect location.

How Does Commission Work in Real Estate?

The commission structure for real estate transactions works slightly differently for leases and rentals versus sales. Commission rates can vary from sale to sale and are negotiated. It’s illegal to set an industry standard for sales commission or lease commission in commercial real estate transactions. However, in most cases, this amount can range from 2%-8%.

For leases, the commission is based on the total rent over the course of the term.

On the other hand, sales commissions are based on the final sale price. Typically, the higher the sales price, the lower the percentage.

For example:

Deal Structure Consideration Commission Total Commission*
Lease

5-year lease x 2,000 SF x $12.00 per SF

$120,000 6% $7,200
Sale Price: $4,000,000 n/a 6% $240,000
Sale Price: $15,000,000 n/a 3% $450,000

* split between tenant/buyer and landlord/seller representatives

It is very important to understand that it will not save you money to be your own representative.

In fact, you will more than likely rely on the landlord’s representative for some guidance during the process, but as the seller’s agent, their fiduciary duty is with the landlord, not you. Because of this, you will probably end up paying more in rent and have fewer concessions if you do not have your own representative looking out for your best interest.

What Does the Process Look Like With or Without a Broker?

Let’s look at a couple of scenarios of how the process might look with or without your own licensed broker:

Scenario #1: You have a tenant representative broker

With a tenant rep broker, you’ll be guided through the whole process by a professional who’s focused on your best interest rather than the seller’s.

Your tenant rep broker will help you find available spaces that match your search, guide you through the process, and negotiate with the landlord for the best deal.

For commercial lease transactions, the landlord pays the broker the first half when the deal closes and lease is signed, and the second half when you move in. Sales commissions are paid 100% at the time of closing.

Scenario #2: You do not have a tenant rep broker

If you don’t have your own buyer broker, you’ll spend the same amount of money on your new property, but the amount of work you have to do will increase greatly (and you won’t get the benefits of having an experienced professional in the commercial real estate industry on your side!). While many potential buyers think that they can save money on agent fees by going directly to the landlord or property owner, this simply isn’t the case.

Without a tenant rep broker, you’ll spend time doing your own research, but probably not enough to know what a fair market rate would be or what concessions you should ask for. In this case, you’ll be dealing directly with the landlord’s broker. As mentioned above, the landlord rep is loyal to the landlord, and therefore, the deal will be in their favor.

You will not get the best deal going this route. At the end of the day, the landlord’s broker will be earning the commission your own broker could have earned, but you’ll pay the exact same amount.

How Do I Find the Best Commercial Real Estate Broker?

Commercial real estate broker showing the property in Charlotte, NC to the clients

Commercial real estate agents pretty much come with all pros and no cons. Commercial real estate professionals can save you time and money compared to doing all your own research. Even better, there’s no extra cost to you.

But now that you understand the benefits of having a competent broker, how do you find the best commercial realtor to help you on your search?

  • Look for someone who’s experienced and knowledgeable. In real estate, the number of years a realtor has had in the business doesn’t always matter as much as the number of sales or lease agreements they’ve closed. Find someone who has plenty of deals under their belt. Talk to them to see if they’re knowledgeable about the local market. And, if possible, it’s always a good idea to check their reviews (Google is a great place to start) to see what past clients are saying.
  • Find someone who’s organized. An organized broker will respond to calls and emails promptly and follow through on their commitments to you. The world of real estate moves quickly, and it’s important to have a broker who will jump on deals before it’s too late.
  • Look for someone who goes above and beyond. More than just a commercial real estate license, some real estate professionals have gone above and beyond to acquire additional training and education courses that show that they truly desire to do the best job possible for potential clients. SIOR, CCIM, and MBA are designations that can alert you that your realtor is serious about being the best in their industry and doesn’t just see reality as a side gig.

In addition to these positive signals, there are a few negative signs that might tell you to steer away from a real estate broker:

  • A large brokerage company (if you’re a small business). For small businesses and individuals, a large commercial real estate brokerage firm can mean that you might not get the individualized attention that you deserve. Large brokerage firms can provide success for big businesses. But for small business owners and individuals, these groups tend to not be as relationship driven or have the time to commit to smaller sales that aren’t making them as much commission. For small businesses, independent contractors or small firms usually have more time and ability to commit to your needs, and can move more nimbly to help you jump on the right property before it’s snatched up.
  • Part-time brokers. At the same time, you want to find someone who’s thoroughly committed to their field of work and not just doing it as a side hobby. Many CRE agents enjoy closing sales on the side in addition to another job – and it can be a great side gig. But one of the most important factors for finding the most helpful agent possible is to work with a broker who you know is going to put in 100% of their time and effort into helping you on your search. Understandably, full-time brokers also usually have more experience.
  • A broker who’s not connected. A successful, local broker will have good relationships with other brokers in the area, as well as commercial property management firms, attorneys, lenders, and inspectors. These well-connected brokers can do a better job of guiding you through the process and connecting you with the people you need to work with for other steps, too. If you’re trying to decide between commercial agents, ask around in your community to see who other people recommend.

Find Your Next Property With Regent Commercial Real Estate

As experts in the commercial real estate space in the greater Charlotte area, our team at Regent Commercial Real Estate is dedicated to helping our clients find the best property for the best value. As an SIOR and CCIM-designated real estate broker, our job is to take the hassle and confusion out of finding the right commercial property for our clients.

With nearly 1,000 leases and sales under our belt, our process for buying and leasing properties is designed to not just close sales, but to partner with you to find the property that best fits your business’s needs.

Ready to find your next commercial space? Contact us today, and let’s get to work!

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Brian is the owner and Broker-in-Charge of Regent Commercial Real Estate, based in Charlotte, NC. He has successfully helped secure nearly one thousand leases and sales transactions during his career as a Commercial Real Estate Broker. As a certified member of the Society of Industrial and Office Realtors® (SIOR), Brian ranks among the world's foremost experts in commercial real estate brokerage, boasting extensive experience and a track record of success. He looks forward to getting to know you and your company and learning how he can partner with you to achieve your objectives in the Charlotte Commercial Real Estate sector.

What our clients are saying

Morgan Temple
Morgan Temple
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Brian Smith was knowledgeable, personable, and very easy to work with. Clients will feel very well served by Brian and his expertise.
John Harlan
John Harlan
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John Harlan
John Harlan
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Really appreciated getting to know Brian. Highly recommend working with him.
Benjamin Thomas
Benjamin Thomas
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Brian was responsive and knowledgeable about the market, and he understood what we were seeking in the area. He knew other parties that he could bring to the table to make the process as collaborative and beneficial as possible.
Derek Greene
Derek Greene
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Brian Smith is one of the best CRE brokers I’ve encountered. He’s helped us find space in different cities and help Ed negotiate leases and renewals. I’ve worked with other brokers in the past and hands down Regent is the best!
Gavin Newsome
Gavin Newsome
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Brian was very helpful at helping me navigate into the commercial real estate industry, as I am a college, business student who aspires to become a commercial real estate professional. Very knowledgeable as well, as he informed me about what he and his company does. Also gave some guidance regarding real estate licensing.
Monica Young
Monica Young
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Brian Smith was very helpful during our search for commercial space. He was knowledgeable about the process. There were times when we felt discouraged, but he was extremely patient and helped put our minds at ease as we navigated through our search for the perfect office/warehouse.We would definitely use him again when we start searching for larger space.
Tommy Hotchkiss
Tommy Hotchkiss
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awesome guys to work with!
Dumitru Iancu
Dumitru Iancu
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Thank you Brian.
Brian and Wyman were able to help my client find a commercial space to rent on short notice, and in a competitive market segment. Their customer service was exceptional, I can't recommend them enough!
Jana W
Jana W
1711850888
My company was recently looking for office space in Charlotte. Wyman took a lot of time to help us find an office, including setting up appointments for tours, touring offices with me, and assisting with ensuring the lease met our needs once we found a space. We are a relatively small company, but Wyman still dedicated a lot of time to helping us, and I really appreciated his efforts. Highly recommend Regent!
Travis Hart
Travis Hart
1711485308
Having worked with Brian on a number of commercial office transactions over the years I wouldn't hesitate to recommend him to anyone looking for a trusted real estate advisor. Brian has always been very thorough, communicative and honest in my experiences working with him and he's certainly helped to facilitate successful transactions which is a win for everyone!
M K Graham
M K Graham
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Brian has been a blessing to me. His experience in Industrial and Office leasing has been a part of the success of BoxDrop Mattress snd Furniture’s business model of offering our customers the lowest prices for the top brands of furniture and mattresses. We are in our 3rd location in 4 years, growing from 1250 sq ft to 5000 sq ft to our current location 13,200 sq ft. Each time Brian provided us with the best leasing options that fit our warehouse outlet business model, helping us negotiate the rates, terms, and the upfit we needed.
Brian Robinson
Brian Robinson
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I have known Brian for over twenty years. He is a close friend. Brian is honest and hard working. He is dedicated to excellence. I have watched him build Regent with integrity and a commitment to provide the best possible experience for his clients. I recommend Regent for all your commercial real estate needs.
chandu reddy
chandu reddy
1711208812
We recently had the pleasure of working with Brian Smith at Regent Commercial Real Estate. He is simply awesome and very helpful.
Kinshuk Agarwal
Kinshuk Agarwal
1711205552
Had an opportunity to evaluate Commercial properties in Charlotte with Brian's company.Brian is knowledgeable and well aligned with the current Market trends and business guidelines. Recommend him for those exploring large scale Commercial Realestate buying in Charlotte.
van pendleton
van pendleton
1711055570
Brian was super helpful explaining the current commercial market conditions and what I might expect in my situation. I would definitely recommend Brian and his team to assist you with your commercial market needs.
ronald prather
ronald prather
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Fantastic company
Nick Marro
Nick Marro
1710787008
I called Brian as a fellow broker who is new to the area. He has an affable nature and a keen understanding of the Charlotte market. He went out of his way to be kind and helpful and it will be reciprocated in kind.
Todd Kirk
Todd Kirk
1709819490
Brian was great. Very knowledgeable and was quick and clear in communication. Will definitely use him again.
Brian Smith stepped in when my residential clients were interested in a commercial property. The transition was seamless and he quickly gained all of our trust and confidence. He was professional, reliable and had great communication!
Robert Allen
Robert Allen
1708989442
Brian was absolutely the best! From the beginning of the process, to the end. He was great at checking in and was always available if you needed him. I really appreciate him going above and beyond to help us find the right space for our business. He is incredibly knowledgeable about the local area and he is truly professional in how he communicates with you. I highly recommend Brian and his team. Thanks!!
Mary Allen
Mary Allen
1708976691
Brian went above and beyond what was expected to help us find exactly what we needed. He gave us valuable insights into the local market. He was extremely accommodating regarding scheduling viewings and making himself available on short notice when necessary.
Michelle Oliver
Michelle Oliver
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The experience I had communicating with Frank Smith was a great experience and he was a very knowledgeable resource for me.
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